Privacy Policy

Introduction

Welcome to the Institute of Beauty and Wellness app. We value your privacy and are committed to protecting your personal and sensitive data. This privacy policy outlines how we collect, use, and share your information when you use our app.

Contact Information

If you have any questions or concerns about our privacy policy or data handling practices, please contact us at info@ibw.edu.

Information We Collect

Our app collects and uses the following types of personal and sensitive user data:

• Personal Identification Information: Name, email address, phone number, and other contact details.
• Usage Data: Information on how you use the app, including the features you use and the time you spend on the app.
• Device Information: Information about your device, including IP address, operating system, and browser type.
• Location Data: Approximate location based on your device’s GPS.

Text Messaging Policy

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you wish to be removed from receiving future communications, you can opt out of admissions communications by texting STOP or UNSUBSCRIBE.

If you wish to be removed from receiving future marketing communications, you can opt-out by texting STOP.

Consent to receive text messages is optional and is not a condition of enrollment or purchase. Message frequency varies. Message and data rates may apply. Reply HELP for help. See our Terms of Use for full SMS terms.

How We Use Your Information

We use the collected data for the following purposes:

• To Provide and Maintain Our Service: To ensure the app functions correctly and to provide you with the services you request.
• To Improve Our App: To understand how users interact with our app and to enhance user experience.
• To Communicate With You: To respond to your inquiries, provide customer support, and send you updates and promotional materials.
• To Comply With Legal Obligations: To meet legal requirements and enforce our policies.

Information Sharing

We may share your personal and sensitive user data with the following parties:

• Service Providers: Third-party vendors who provide services on our behalf, such as analytics and customer support.
• Business Partners: Partners who offer services or features in collaboration with us.
• Legal Authorities: If required by law or to protect our rights and property.

Data Security

We implement industry-standard security measures to protect your personal and sensitive data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention and Deletion

We retain your personal and sensitive data for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Retention Periods:

• Personal Identification Information: Retained as long as your account is active or as needed to provide you with our services.
• Usage Data: Retained for a period necessary to analyze and improve the app’s performance.
• Device Information and Location Data: Retained for troubleshooting, analysis, and improvement of app services.

Data Deletion:

• You may request the deletion of your personal and sensitive data by contacting us at info@ibw.edu. Upon receiving a deletion request, we will delete your data within a reasonable timeframe, subject to any legal obligations to retain the data.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Accessibility

This privacy policy is available on our website and within our app. It is readable in a standard browser without any plug-ins or special handlers and is non-editable.

Thank you for using the Institute of Beauty and Wellness app. Your privacy is important to us, and we are committed to protecting your data.

Effective Date: 01/01/2024

For any inquiries, please contact us at: info@ibw.edu

Information We Gather

The data we collect on the site is used to enhance your visitor experience. We do not share this information with any external parties beyond The Institute of Beauty and Wellness and its designated agents. Google Analytics is employed for site traffic reporting.

This website uses Google Tag Manager to load Google Analytics, Google Ads and the Meta pixel, which may use cookies to measure site visits and the performance of our advertising. Information you submit through the forms on this website is sent to Shimzy AI, the system our admissions and student services teams use to respond to your request.

How We Utilize Collected Information

We use the information we collect on the site to enhance your visitor experience. Our information is not shared with any parties outside of The Institute of Beauty and Wellness and it’s designated agents. Our site makes use of Google Analytics for site traffic reporting.

Access to Your Information

Your personal information is accessible solely to designated The Institute employees, including admissions, recruiting, and administrative staff. In rare instances, personal data may be visible to our designated web service provider, but such access is solely for site functionality purposes. This site does not store individual personal information, such as applications or current enrollment status, and it is not accessible by any third party.

Security Measures to Protect Your Data

To safeguard your personal information, we have implemented secure page logins and locked user accounts to email addresses, ensuring that login information cannot be accessed by unauthorized parties.

Our Use of Cookies

Our website uses cookies, which are small digital files stored in your web browser, allowing us to track your return visits to our website. While your browser settings may permit you to block these cookies, we recommend enabling them to enhance your experience on our website. Additionally, third-party advertisers on our site may utilize cookies for tracking purposes.