Privacy Policy

Last Updated: June 24, 2019

We (The Institute of Beauty and Wellness, Aveda Institute Madison and AIM/IBW Services) take your privacy seriously. Because we care about your privacy, we established this policy for our websites (The Institute of Beauty and Wellness and Aveda Institute Madison) and our mobile app (AIM/IBW Services), to inform you about how, when and why we collect your data, how we store your data and who has access to your data. It is our goal to be transparent in our data collection and storage to help inform your use of our websites and app.

As a general rule, our websites and app collect data specifically provided by you (the user) for our team (The Institute of Beauty and Wellness, Aveda Institute Madison and AIM/IBW Services) for communication, service and marketing purposes. By sharing your data, you agree to be contacted by our team for service- and promotion-related communications. Our mobile and web application partner, Zenoti, may have access to your data for troubleshooting purposes, but they will never contact you or share your data.

By using our websites and/or mobile application, you consent to this privacy policy. If you have questions or concerns about our collection and use of your personal data, you may contact us through the information provided in Section 4 of the privacy policy.

  1. Our Business, Our Customers
    This privacy policy is established for The Institute of Beauty and Wellness, Aveda Institute Madison and AIM/IBW Services. The Institute of Beauty and Wellness and Aveda Institute Madison are beauty and spa schools offering cosmetology, barbering, esthiology, manicuring, massage therapy and Ayurveda Esthetic programs in addition to advanced educations and workshops. The Institute of Beauty and Wellness and Aveda Institute Madison provide identical curriculum and operate under the same guiding policies and leadership. AIM/IBW Services is a mobile and web application designed to help customers (individuals who seek services) schedule services with students (individuals enrolled at The Institute of Beauty and Wellness or Aveda Institute Madison) at either or both schools. 
  2. How We Collect Personal Data
    Our business collects personal data in two main ways, detailed below.
    2.1 Personal Data Provided By The User
    You may choose to provide your personal data in the following circumstances when using our websites and/or mobile app:
    • Requesting information about a program via email, form or phone
    • Requesting a tour of the facility via email, form or phone
    • Requesting information via email or phone regarding the schools, programs, events or services
    • Applying for a program via form (digital or physical)
    • Applying for an advanced education, guest education, workshop or event via form (digital or physical)
    • Registering for our online service application and/or mobile application
    • Scheduling a service through our online service application and/or mobile application, or over the phone
    2.2 Personal Data Provided By Third Parties
    We obtain some personal data through applications and services owned by third parties, such as Google and Facebook, that are embedded in our website.
  3. Use And Retention Of Personal Data
    We collect your personal data through the methods described in Section 2 in order to (as applicable):
    • Provide you information about our schools, programs, services, events and promotions
    • Schedule appointments to tour the facility, interview for enrollment, apply for enrollment and meetings with school staff
    • Schedule service appointments
    • Sign you up for advanced educations, guest educations and events
    • Provide you with better customer service
  4. Your Right To Privacy
    You have the following rights regarding your personal data when using our websites and/or application:
    • You may request to access, amend or erase your personal data by emailing us at info@ibw.edu or writing to The Institute of Beauty and Wellness, 327 E. St. Paul Ave. Milwaukee, WI, 53202;
    • You may opt out of promotional email communications with the “Unsubscribe” link at the bottom of an email or replying to the email with your request to unsubscribe.
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